Les finnois ? Procéduriers ?

J'ai écrit un mail pour demander plus de détails à propos de mon refus. Voila la réponse :

Dear Jeremy,
Thank you for your message.

The application was evaluated by the department that you applied for and they gave also the reason for rejection. Therefore, we need to cotnact the department for this clarification.

This may take some time, since we have to do this the official way, but we hope to be able to give you an answer in three weeks.

C'est beau la spontanéité.